There are a variety of opportunities for you to collect Stars on Hakuna. The Rewards Program permits users to collect Stars based on their contribution through overall activities within Hakuna including but not limited to the broadcasting, displaying User Content through the products, services or programs described in the Terms. The level of user contribution will be determined at the company’s discretion, taking into account factors such as engagement with other users, broadcasting time, and other relevant considerations within Hakuna. Users may also collect Stars through participating in the special events to be organized from time to time. The company reserves rights to refuse to give Stars or deduct provided Stars retroactively due to the user’s cancellation of a transaction within Hakuna.
In order to be eligible for the reward program, you’ll need to meet the following criteria.
You must be 18 or older
You must reside in a country/region where the reward program is allowed. Residents of below countries cannot participate in the reward program:
Afghanistan, Cuba, Iran, North Korea, South Sudan, Sudan, Syrian Arab Republic, Ukraine
You must have a valid account with the reward payment service company through which you can receive reward payments
You must use HAKUNA in compliance with the Terms of Service, the amended terms pursuant to these Terms, Community Guidelines, and any of the applicable user guidelines established under these Terms.
Please note that the requirements to receive the rewards are subject to change at the company’s discretion.
You can check the estimated reward and request a reward payment on your star wallet page. The details can vary from region to region.
The total reward amount may be subject to change at Hakuna’s discretion.
The reward payment service company may deduct a service fee from the expected reward amount as fees or expenses for their services rendered.
You can request reward payment once every 7 days.
The amount of a single withdrawal request must fall within the established minimum and maximum limits. (You can check the exact eligibility thresholds on the reward payment request page.)
The reward payment will be processed within 30 business days, however, delays may occur due to internal limitations.
Tax may be deducted under the relevant tax laws if you receive a reward from Hakuna. In addition, you may need to file a tax return in your country of residence or citizenship. You are responsible for any applicable national, state or local sales or use taxes or value-added taxes that you are legally obligated to pay in your applicable jurisdiction.
In case you do not use this service for its intended purpose, or you are suspected of abusive behavior your application for reward payment can be limited, blocked or delayed. In addition, your relevant account may be suspended or terminated.
Users understand and acknowledge that they and the company, along with its affiliates are operating as independent contractors. The Rewards Payment Guideline or Hakuna’s Terms will not be deemed to establish or be construed as creating any partnership, joint venture, or employment relationship with the company or its affiliates. For the avoidance of doubt, users agree that they are not an employee of the company nor its affiliates. Users understand and acknowledge that they are not entitled to any benefits provided or rights guaranteed by the company or its affiliates granted to their employees under applicable laws and hereby waive to the maximum extent permitted by law of such benefits or rights, if any.
If you terminate your use of Hakuna services by deleting your Hakuna account, your participation in the Reward Program will also be terminated, and any Stars and rewards on your account will be immediately deleted. Any and all liability that occurs as a result of your termination of participation in the Rewards Program will be your sole responsibility. Company or its affiliates shall have no obligations or liabilities to you upon your termination.
