To delete(withdraw) your Hakuna account through the app, click on the 'My' tab → More (☰) → 'Account settings' → 'Delete account'.
To delete (withdraw) your Hakuna account through the website, click the circular profile picture in the top right corner -> ‘Settings’ -> ‘Account Settings’ -> ‘Delete account’.
After agreeing to all of the account deletion terms, click on the 'Agree' button to request account deletion.
It may take up to 10 days for your account to be completely deleted.
If you attempt to log in to the requested account during the deletion timeframe, this will be considered a request to reactivate the account.
Please be aware that once your account is closed, we will delete your data in accordance with section 4, Retention of Personal Information of our Privacy Policy.
After account deletion, all existing information such as Stars, Diamonds, and Followers will be deleted. We regret to inform you that once the account has been deleted, there is no way to recover your account.
Try Hakuna with your new Hakuna account! Additionally, please be noted that if you are currently subscribing Hakuna Premium, you shall manually cancel it on the Google Play Store/App Store!