To check the status of your payout requests, go to 'My' tab - 'Star wallet' and click 'Transactions.'
Check if your payout request is currently in Requested/Pending/Completed/Cancelled status.
The "Requested" is a state in which you can cancel a payout request through the 'Help Center'.
The "Pending" status means that the payout is in progress, and the request cannot be canceled.
The "Completed" status means that the payout process has been completed.
The "Cancelled" status means that the payout request has been canceled.
Payout will be processed within 10 days upon the request, and please understand that it may take some time for the money to be transferred to your Payoneer account.
Cancellation of the payout can be requested only in the 'Requested' status. For cancellation, please contact the 'Help Center'.