There is a capacity limit (20MB) for uploading photos in My Board, so please check the image size.
In addition, in the case of the iPhone, only photos taken with 'iPhone Settings' → Camera → Format → 'High Compatibility' can be uploaded to the My Board.
As our development team is working to resolve this issue, we appreciate your patience.
In addition, if you continue to have problems or find an error message, please contact us by attaching the photo you tried to upload and the error message you've seen on the screen.
Go to ‘My’ tab → ‘More’ (☰) → ‘Help Center’ and submit a request with your Hakuna ID or Username.
We will try to help you as quickly as possible.
