Did you receive DM or from an account using the nickname 'Hakuna Operator' or 'Hakuna Representative'?
Hakuna staff never ask for personal information such as personal phone numbers and account numbers, nor do they provide individual information about unannounced events.
The profile of Hakuna's official account has the phrase 'OFFICIAL' and a blue badge. If you are asked for personal information from a Hakuna account without a badge, or contacted by an event introduction, please ignore it. Please report accounts as impersonating Hakuna staff.