If you are having trouble purchasing Diamonds, please restart your device and sign into the Hakuna application again.
If the instructions above do not work, please go to the 'My Page' and select 'Help center'.
Then submit a request with an image of your iTunes receipt, so we can get all the necessary information such as the order number, purchase amount and order date for reference.
*To find your receipt : https://support.apple.com/HT204088
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