Sorry for your inconvenience.
To better help you with this issue, please go to the 'My Page' and select 'Help center'. Then submit a request with the following information.
1) The trouble you are experiencing with Hakuna in detail
2) Hakuna ID
3) Device name (eg. iPhone 11 Pro)
4) Application version (eg. 1.4.11)
5) OS version (eg. 13.7)
6) Screenshot of the error
Hakuna keeps loading.
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