Your payout request may take some time until it gets transferred to your Payoneer account. Please check the status of your payout requests from 'My page' - 'Star wallet' and 'Transactions.' If your status says 'Completed' and you still don't see your payout amount in your Payoneer account, please go to the 'My Page' - 'Help center' and submit a request to us. Team Hakuna will be happy to assist you