To check the status of your payout requests, go to 'My page' - 'Star wallet' and click 'Transactions.' There could be 4 types of status: Requested, Pending, Completed, and Canceled. Please keep in mind that it may take some time until it gets transferred to your Payoneer account. Also, you can only cancel the payout request when the status is 'Requested.' Once the payout is processed, it will be transferred to your Payoneer account. Once the amount is debited to your Payoneer account, you need to transfer the amount to your own bank account.
Articles in this section
- How do I purchase Diamonds?
- I cannot purchase any Diamonds, what should I do?
- I bought Diamonds but have not gotten them yet.
- What are Diamonds and Stars?
- How do I use payout?
- Where can I track my payout request?
- How can I get free Diamonds or Stars?
- How do I request a refund for my Diamonds?
- How to exchange my Stars into Diamonds
- My Diamonds and Stars have disappeared