To check the status of your payout requests, go to 'My page' - 'Star wallet' and click 'Transactions.' There could be 4 types of status : Requested, Pending, Completed and Canceled. Please keep in mind that it may take some time until it gets transferred to your Payoneer account. Also, you can only cancel the payout request when the status is 'Requested.' Once the payout is processed, it will be transfered to your Payoneer account.
Articles in this section
- What are Diamonds and Stars?
- How do I use payout?
- Where can I track my payout request?
- How do I purchase Diamonds?
- How can I get free Diamonds or Stars?
- I cannot purchase any Diamonds, what should I do?
- How do I request a refund for my Diamonds?
- I bought Diamonds but have not gotten them yet.
- How to exchange my Stars into Diamonds
- My Diamonds and Stars have disappeared