To check the status of your payout requests, go to 'My page' - 'Star wallet' and click 'Transactions.' There could be 4 types of status : Requested, Pending, Completed and Canceled. Please keep in mind that it may take some time until it gets transferred to your Payoneer account. Also, you can only cancel the payout request when the status is 'Requested.' Once the payout is processed, it will be transfered to your Payoneer account.
Articles in this section
- How do I exchange my Stars to rewards?
- How often can I exchange my Stars to rewards?
- Where can I track my payout request?
- How do I use payout?
- What are Stars?
- What are Diamonds?
- How do I purchase Diamonds?
- How can I get free Diamonds or Stars?
- I cannot purchase any Diamonds, what should I do?
- How do I request a refund for my Diamonds?