Android

Account

• What is the Team feature?
• What does the Ranking mean?
• What is the Crown?
• What is my Hakuna ID?
• How do I log-in and logout?
• How can I set up my profile?

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Broadcasting

• How can I start my broadcasting?
• What is the Featured slot?
• How can I put my broadcast on the top of the list?
• How to use the Gift feature?
• How can I use effects?

Guests & Following

• What is a FAN Board?
• What are the Top fans?
• How do I manage my participants?
• How do I see the Hosts I am following?

Diamonds & Stars

• How do I purchase Diamonds?
• I cannot purchase any Diamonds, what should I do?
• I bought Diamonds but have not gotten them yet.
• What are Diamonds and Stars?
• How do I use payout?
• Where can I track my payout request?

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Safety

• How to report inappropriate users?
• How do I unblock an user?
• Terms of use
• Privacy Policy
• Hakuna Community Guideline
• What happens when I report the guests?

Technical Support

• How can I check my Hakuna version?
• I haven't received my payout yet.
• Sound problems (Others can't hear)
• Sound problems (I can't hear)
• Camera problems (Others can't see)
• Camera problems (I can't see)

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